1. Eligibility for Returns:

• We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within 2 days from the date of delivery.

• Eligible Items:

• To be eligible for a return, items must be in their original condition, unused, and with all original tags and packaging.

• Non-Eligible Items:

• The following items are non-returnable:
  • Personalized or customized items.
  • Items marked as final sale.
  • Items that have been consumed, washed, or damaged by the customer.

• Return Process:

• To initiate a return, please contact our customer support team at [contact email/phone] within the 2-day return window.
  • Our team will provide you with a return authorization and instructions for returning the item(s) and place of drop where you need to drop the material.

• Return Shipping:

• Customers are responsible for return shipping costs, unless the return is due to a mistake on our part or a defective product.

• Refund Process:

• Once we receive and inspect your returned item(s), we will process your refund. Refunds will be issued to the original payment method.
  • Please allow 5-7 business days for the refund to reflect in your account.

• Exchanges:

• At this time, we do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.

Contact Us:

If you have any questions or concerns regarding our shipping and return policies, please feel free to contact us at [customer support email/phone].

We appreciate your business and are dedicated to ensuring your shopping experience is a positive one.

Thank you for choosing MGC Foods!

Samples Shipping Policy

1. Orders placed post 6:00 pm will be processed for dispatch within 24 hours.

• Orders placed post 6:00 pm on a Saturday will be processed for dispatch on Monday evening.

• Shipping address, pin code & contact information should be correct and any delay in delivery due to any incorrect information would be the sole responsibility of the customer.

• Within the City – 3 Working days.

• Within Zone – 4 Working days.

• Within Metro cities – 5 to 7 Working days.

• Tier 1, 2, 3 cities – 5 to 7 Working days.

• Special destinations – 8 to 9 Working days

• For Liquid items – 5 to 7 working days.

Zone Structure :

Within City:

Within Zone:

Metro:

RoI A (Rest of India A): State Capitals, Tier 1 cities and Key Tier 2 cities RoI B (Rest of India B): Tier 2 and Tier 3 cities

Special Destinations: North East, Andaman and Nicobar, J & K.